Shipping Policy
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be extended during peak seasons or promotional periods.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Delivery times are estimates and begin after your order has been processed and shipped. Actual delivery times may vary based on your location and carrier performance.
Shipping Costs
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. We occasionally offer free shipping promotions—check our homepage for current offers.
Domestic Shipping
We ship to all 50 U.S. states. Orders are shipped from our fulfillment partners and tracking information will be provided via email once your order ships.
International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees determined by your country's customs office. These charges are the responsibility of the recipient and are not included in your order total.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through the carrier's website.
Shipping Restrictions
Please note that certain products, including vitamins and dietary supplements, may have shipping restrictions to specific regions or countries due to local regulations. We will notify you if any items in your order cannot be shipped to your location.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested within 24 hours of placing your order.
Contact Us
If you have questions about shipping or need assistance with your order, please contact our customer service team.